Nadra Marketplace Privacy Policy

Updated: January 3, 2025.

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1. Introduction

Your privacy is important to us. This Privacy Policy explains how Nadra Marketplace Ltd. ("Nadra," "we," "us," or "our") collects, uses, shares, and protects your information when you use our platform. By using Nadra Marketplace, you consent to the practices described in this policy.

2. Information We Collect

We collect information about you in several ways, including:

Information You Provide:

• Account Information: When you create an account, we collect your name, email address, phone number, and other contact information.
• Business Verification (for Sellers): To ensure the safety and security of our marketplace, we collect and verify information such as:
  • Government-issued identification (e.g., passport, national ID, driver’s license)
  • Business registration certificates (e.g., CAC certificate)
  • Bank account details for payment processing
• Product Information: When listing products, we collect information about the products you sell, including descriptions, images, and pricing.

Information We Automatically Collect:

• Usage Information: We collect information about your interactions with the platform, such as your browsing history, search queries, and purchase history.
• Device Information: We collect information about the devices you use to access our platform, such as your IP address, browser type, and operating system.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your usage of our platform and to personalize your experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: To provide and improve our platform, facilitate transactions, and enhance your user experience.
• Verifying Seller Identity and Ensuring Compliance: To verify your identity and ensure compliance with our terms of service and applicable laws.
• Processing Payments: To process payments securely and efficiently.
• Communicating with You: To send you notifications, updates, and promotional offers (you can opt-out of marketing communications at any time).
• Preventing Fraud and Protecting Our Platform: To detect and prevent fraud, unauthorized access, and other security threats.
• Complying with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

4. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our platform, such as payment processors, shipping providers, and customer support providers.
• Law Enforcement: We may disclose your information to law enforcement agencies if required by law or to protect the safety and security of our platform.

5. Data Security

We will take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain limitations.
• Data Portability: You have the right to receive your personal information in a portable format.
• Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

To exercise your rights, please reach out.

7. Children's Privacy

Our platform is not intended for use by children under the age of 13 without parental/guardian consent. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and, if necessary, by sending you a notification in shaa Allaah.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at wecare@nadra.ng.